Privacy Policy – RAA Medical

RIAN BAA TRADE SRL processes certain personal data of Users (whether registered or not) when they use the website https://raamedical.ro/ and/or any service offered by our company.

This privacy policy describes what types of personal data are processed, how they are used, what options you have regarding these processes, and how we respect your rights as a data subject, in accordance with data protection legislation, including Regulation (EU) 2016/679 (“GDPR”).

Before using the website or any of our services, we recommend that you read this policy carefully to understand how your personal data is processed.

1. Who is responsible for data processing

RIAN BAA TRADE SRL, based in Romania, is the personal data controller, in accordance with data protection legislation, including GDPR, for the data collected and processed through the website https://raamedical.ro/ .

For any request related to personal data, you can contact us at:

📧 info@raamedical.ro

2. What data we process

The company processes personal data that you provide when you:

  • use the website
  • contact us through the contact form
  • send emails or requests
  • request information or offers

Processed data may include:

  • first and last name
  • email address
  • phone number
  • company name
  • any other information provided voluntarily

Data submitted through the contact form is processed only after explicit consent is given by checking the dedicated box.

The website may also use cookies and similar technologies. Their use is described in the Cookie Policy.

3. Communications and offers

In certain situations, we may use contact data to respond to your requests or to provide information about our products and services, if there is an explicit request or a contractual relationship.

We do not send unsolicited commercial communications.

4. Contract performance

  • preparing offers
  • communicating with you
  • delivering products or services
  • invoicing

Data may include: name, company, contact details, billing or delivery information.

5. User relationship management

  • contact form
  • email
  • phone

Legal basis: legitimate interest (Art. 6(1)(f) GDPR), in order to provide appropriate services and respond to requests.

6. Analytics, statistics, and cookies

  • statistical analysis
  • improving website functionality
  • security and maintenance

These analyses may involve the use of cookies, in accordance with the Cookie Policy.

7. Social media connections

If you interact with social platforms, certain public profile data may be transmitted according to their policies.

8. Compliance with legal obligations

  • tax and accounting obligations
  • legal archiving requirements
  • requests from competent authorities

9. Defense of legal rights

Data may be processed for the establishment, exercise, or defense of a legal claim.

10. Data disclosure

  • IT and hosting service providers
  • email service providers
  • accounting or legal consultants
  • public authorities, where legally required

All providers are obliged to maintain data confidentiality.

11. Data retention

  • for the duration of the contractual relationship
  • minimum 3 years after termination
  • according to archiving obligations

12. Your rights

  • right of access
  • right to rectification
  • right to erasure
  • right to withdraw consent
  • right to object
  • right to restriction of processing
  • right to data portability
  • right to lodge a complaint with the supervisory authority

National Supervisory Authority for Personal Data Processing

B-dul G-ral. Gheorghe Magheru 28–30, Sector 1, Bucharest • 📧 anspdcp@dataprotection.ro

Contact for exercising your rights

📧 info@raamedical.ro